What is the Difference Between UC Headset and MS Headset?

We have a wide variety of wireless and wired headphones to choose from. Many of our most popular models come in two main variants: UC Headphones and MS Headphones. But if you're new to the headphone world, you probably don't know what those initials mean.

But don't worry, we're here to help solve the problem. Read on as we explain the differences between UC and MS headsets so you can make the right decision on your next purchase.

1. What is a UC headset?

First, let's explain why there are two types of headphones: for the vast majority of users, it doesn't really matter which type of headphones you choose. It all depends on whether you plan to use the headset with a softphone platform. This is a computer program that allows you to make phone calls over the Internet, usually used by businesses.

UC stands for "Universal Communication". Essentially, this means that UC headsets are optimized for softphones. They offer a plug-and-play setup, so you can start using them right away. Many models also include advanced features such as remote calling or the ability to connect to multiple devices at once. If you need flexibility, UC headphones are a great option.

2. MS headset and UC headset

MS headsets, on the other hand, are optimized to work together. Didn't we say UC certified headsets can handle everything? Strictly speaking, this is true.

Audio from your device will play through the headset and the microphone will pick up your voice. However, more advanced features are provided than standard softphone platforms. This means that any built-in features on the UC headset, such as volume controls, won't work. MS headsets, on the other hand, are specially programmed to work with them right out of the box.

In terms of features, there is no difference between UC headsets and MS headsets, and their prices are basically the same. Ultimately, this headset, you choose to fall back on just why you intend to use it.

If you need any advice on compatibility, or have general questions about our headphones, please feel free to contact us. Our customer service team will be more than happy to assist you!

ADDASOUND is committed to providing excellent voice solutions and comprehensive after-sales service. Our wide range of headset types cater to contact center and office professionals with a focus on speech recognition and unified communications. All products are based on the specific needs of consumers. If necessary, welcome to consult.